Privacy Policy

INTRODUCTION
The website [PIHL WEBSITE] is operated by Premier Investment Holdings Limited (“we” or “us”) and we are a “data controller” for the purposes of the Data Protection Regulations 2021 and/or European Union’s General Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016). This means that we are responsible for, and control the processing of, your personal information. This privacy policy relates to your use of our website. Please note that any other websites linked to by our website are not governed by this privacy policy.

We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on what personal information we collect about you, what we do with that information, and the situations in which we may share your information with other businesses.

It also explains how to contact us if you have any complaints or queries about how we use your personal information and how to exercise your rights in this respect.

How we use your information
We will collect your personal information for purposes set out below:
- to identify you;
- if you agree, let you know about other products or services that may be of interest to you — see ‘Marketing’ section below;
- to detect and prevent fraud;
- customise our website and its content to your particular preferences; - notify you of any changes to our website or to our services that may affect you; - carry out security vetting; and - improve our products and services.
- to detect and prevent fraud;
- customise our website and its content to your particular preferences;
- notify you of any changes to our website or to our services that may affect you;
- carry out security vetting; and

We will only process your personal information where we have a lawful basis for doing so. In general, the lawful basis will be for compliance with our legal obligations and for the purposes of pursuing our legitimate interests as a business.

Information which we may collect
We collect personal information about you when you register with us, contact us, or when you submit a response to an online questionnaire on our website.
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We may collect the following personal information:

- full name; - postal address; - email address; and - telephone number.

Please note that we do not collect any payment information, such as credit/debit card details.

How long we will keep your personal information
We shall retain your personal information in accordance with our internal retention procedure, based on our regulatory obligations to (without limitation) the Abu Dhabi Global Market and good market practice.

Our approach to information security
We have policies and procedures in place to ensure that only authorised personnel can access your information. Information is handled and stored securely, and all systems have the necessary security measures in place.

All employees, contractors, and sub-contractors receive relevant training, and we use technologies, security systems, vulnerability testing, and audits to maintain compliance.

YOUR RIGHTS
You have the following rights:
- Access – request details about the personal data we hold about you.
- Correction – request correction of inaccurate or incomplete data.
- Erasure – request deletion of your data where appropriate.
- Objection – request we stop processing your data.
- Marketing Opt-Out – request we stop sending you direct marketing. - Portability – request transfer of your data to another controller. - Complaint – lodge a complaint with us or the ADGM Office of Data Protection at data.protection@adgm.com.